Shipping Policy

At SRILAYA, we understand the importance of safe and efficient shipping for your special items. Here's how we handle the shipping of our gifts, handcrafts, and decor products:

• Gift Wrapping: Available upon request.
• Shipping Materials: We use high-quality, durable materials to ensure your items arrive in perfect condition.
• Shipping Carriers: We partner with reliable carriers to offer fast and secure delivery options.
• Tracking: You'll receive tracking information via email as soon as your order ships. 
• Delivery Times: Most orders ship within 24-48 hours and deliver within 7-10 business days. Our courier partners will be able to deliver the shipment to you between Monday  through Saturday: 9am to 7pm. Working days exclude public holidays and Sundays. Delivery time is subject to factors beyond our control including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes.
• International Shipping: Available to select countries. Please contact us for a quote.
• Note : Address change will be accepted only if order has not been shipped.  Shipping rate swill be calculated on the check out page based on weight of t he product.

Special Care Items:

Some of our handcrafted or delicate decor items may require special handling. In these cases, we'll contact you to discuss the best shipping options.

Thank you for trusting SRILAYA with your special purchases. If you have any specific shipping requests or questions, please don't hesitate to contact us.